Shipping & returns
Shipping & Returns
Your order will be shipped as soon as possible but it may take 5-12 working days.
The shipping fees depend on location and will be clearly communicated to you in the shopping bag system and on the order page.
You can return an item for a refund within 14 days of receiving your original order unless it is personalised item with bespoke embroidery or monogrammed.
Please make sure your items are returned new, unused and with all tags attached. Please pack the items, together with the invoice and the withdrawal form, in the original packaging, tape it securely and send it to:
SIMPLE PROJECT Ciołka 13, 01-445 Warsaw, POLAND.
Once we have approved the return, you will receive a refund.
The costs of returning the items are non-refundable.
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